I'd like to give a big thanks to the good people at DeSchutes Brewery. Last month a received a Hop Henge beer for my birthday, unfortunately, it was totally flat. As I said earlier, the aroma was amazing, and it was still the best flat beer I ever had. When I let the brewery know about the flat beer, they immediately offered me a refund. I declined. They promptly refused and said they'd send it and a bottle opener for good measure.
A few weeks later, a bad day, was made better by what I received in the mail. A hat, bottle opener, sticker, and a hand written card from Gina at DeShutes Brewery. As far as I'm concerned, they didn't owe me anything, so obviously this went above and beyond my expectations. I can't wait to try more of their brews. Thank you Gina, you made my day!
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